October 11, 2017

Frequently Asked Questions

How big of an item can you print?

We are equipped to print a singular item no bigger in volume than 20 cm x 20 cm x 20 cm (height x width x length). However, some items can be separated in to multiple parts, yielding a final product bigger than our maximum print volume! Contact us and we will see what we can do.

What types of plastics do you use?

We predominantly use PLA and PETG as these are both environmentally friendly and biodegradable plastics. We can also print with PLA mixtures such as Wood-PLA. Feel free to inquire about printing your items in a new material!

The colour I want is not listed… what do I do?

Contact us 🙂 We will be happy to accommodate your request. We are always interested in trying out new colours and prints!

How long will it take to get my item?

All our items are made to order, and in chronological order of their submission. We expect regular lead times to  never exceed 1 week. Most orders are ready for local pick up or shipped within 3 business days. If we are projecting a longer delay, we will contact you personally to discuss your order.

 

Can we combine items in shipping?

YES! please contact us if you would like to combine multiple items from our shop so we can adjust your shipping costs to reflect one large parcel.

What are some good resources/directories for 3D models?

There are plenty of options for finding cool and unique models that are FREE! Below are just some of the directories available:

Are the items listed in your shop your own designs?

Not all items in our shop are our own designs/creations. However, the items listed in our shop are previous prints and are licensed under the Creative Commons – Attribution 3.0. All original licensing details for each item, including our own, can be found on their product page. In order to give back to the original designers, we offer a portion of their items sales back to them. We are not limited to the items listed, contact us if you have any item you would like printed!

Can you list my model on your platform?

Certainly! Contact us and we will be happy to work something out with you.

How smooth will my model be after printing?

With the current state of 3D printing, it is normal to see some differentiation between layers known as stripes and some small imperfections if looked at really close. However, R3D Printing strives to minimize these imperfections, while keeping the costs low, by offering the best resolution possible specific for your use.  If you would like an even smoother surface, you can treat 3D prints similarly to wood by sending them down with high grit sand paper and finishing them off with a primer and paint!